Policy Information
This page explains how personal information is collected, used, shared, and protected, outlining your rights, available choices, and the measures in place to safeguard data.
We do not sell personal data to outside vendors or any third parties.
Mercury Mortgage recognizes that protecting your privacy is essential to maintaining the trust you place in us.
Mercury Mortgage collects non public personal information about you from some or all of the following sources:
Applications or other forms including name, address, Social Security number, assets, and income.
Transactions with Mercury Mortgage, our affiliates, or others such as joint marketing companies with whom we do business including account balances, payment history, parties to transactions, and credit usage.
Consumer reporting agencies including creditworthiness and credit history.
We may disclose the information described above to companies that perform services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you as permitted by law.
Mercury Mortgage has affiliated relationships and unless you choose to opt out of affiliate sharing certain non public personal information may be shared with our affiliates. Mercury Mortgage may also share non public personal information with companies with whom we maintain joint marketing agreements.
Information shared does not include service providers necessary to facilitate your mortgage request.
You may opt out of the sharing of your non public personal information with affiliates or joint marketing companies by submitting a written request to:
Mercury Mortgage:
Address: 4198 Cox Rd, Suite 114, Unit A, Glen Allen, VA 23060
You may also contact us by phone at 804-513-8580 to submit an opt out request.
Mercury Mortgage maintains safeguards designed to protect your information from unauthorized access, alteration, or destruction in accordance with applicable federal regulations.
We employ network firewalls and other security measures recognized as industry standards including secure socket layers, password protected access, server logging, and access control restrictions. Reasonable commercial efforts are used to remain current with evolving security requirements.
Access to non public personal information is restricted to employees who need the information to provide products or services to you.
Mercury Mortgage maintains its Privacy of Consumer Information Policy to comply with obligations under the Gramm Leach Bliley Act (GLBA), the Fair and Accurate Credit Transactions Act (FACTA), and other applicable laws and standards governing privacy, use, and disclosure of non public personal information.
This policy applies to all Mercury Mortgage employees, consultants, and vendors acting on our behalf. Privacy requirements and restrictions are incorporated into standard operational procedures and required notices are reviewed prior to distribution.
If you have questions regarding this Privacy Policy please contact us at 800-748-2147.
Your Privacy
If you have questions about data collection, information sharing, or privacy practices, our team is available to provide clarification and address concerns related to this policy.
